Call Center

E² Business Solutions call center is focused on outbound telemarketing projects, primarily for small technology companies The main services offered by the E² Business Solutions call center are: Lead Qualification or Inquiry Screening and Lead Generation. The call center services leverage the power of the World Wide Web with leading-edge call center technology to provide unique, transparent communications solutions.

Using custom developed technology, E² Business Solutions is able to provide customers with a powerful tool for Business development and customer relationship management. By employing a rapid application development team, E² Business Solutions can create customized scripts to suit the customer's specific needs. Furthermore, E² Business Solutions can seamlessly integrate its solutions into the clients' systems to increase efficiencies and reduce costs.

Most projects are sales lead generation and sales lead qualification and business development. Basically, we help you get and keep customers.

Why choose the E² Business Solutions
call center?

• We use a 'guided discussion' approach on your calls. No rigid scripts. No reading. Our callers know your program objective(s), and are tasked with achieving it by holding a conversation. Script reading is boring for the callers, and offensive to the person called.
• Utilization of the latest and most advanced systems in the industry, customized for our application.
• The longevity of our callers, measured in years, not weeks, means they are very experienced and have staying power. Profit sharing and a friendly atmosphere where teamwork counts, will do that for people. And, their bonus is based on retaining you as a client.
• We do a lot of hand-holding during your calling program. We know that things change as the program moves along. We assign an Account Manager (senior caller) to every client to stay in close touch with you, and make changes as required.
• We turn away more business than we accept. If we do not believe the program will work, we do not accept the assignment. That does not mean they all do work out, but we will not take your money when our experience indicates the program is not for us. It's also a safe bet for you to rethink your plan if our experience says it won't work.
• We have always believed in active participation in our local business and community groups. Helping others by working on committees, with no immediate reward, has led to the opportunity to serve on the Board of Directors for a variety of organizations

Talk with us about your program objective, and expected workload. We will help you estimate the 'total cost', plus the other benefits we provide, so that you can make the best decision.